APEC Water Systems FUTURA-15 Premium 15 GPM Whole House Salt-Free Water Softener & Water Conditioner

what our customer say this product:

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1. Sarah Verified Buyer – 1 September 2024

   Do not buy a salt free softener if you have even moderately hard water. I made that mistake 3 years ago with this system. I had no major issues with my salt system for 15 years. Now I’m replacing toilet valves and water heater elements on a regular basis. I also have to shop vac 6-8″ of scale out of the bottom of my water heater every year. Even if this system does work for less hard water the media is so expensive to replace it isn’t a cost effective solution.
   

2. candy Verified Buyer – 5 September 2024

   Water became so nice and silky.
   

3. Kindle Customer Verified Buyer – 15 March 2025

   I have had this water softener for over a year now and it has not done anything for our water. We have a well and the water is slightly hard but not terrible. I was hoping this softener would take the hardness down and reduce calcium build up. Unfortunately I have not seen any reduction at all. We still have the same build up in showers, faucets and on the refrigerator water dispenser. I would not recommend this product.

   

4. Marge Verified Buyer – 3 April 2025

   So far so good. It was a full day of plumbing for my husband to get it installed but the water feels nice and we hopefully will not get so much hard water build up now. It has only been a few weeks!
   

5. motherof3 Verified Buyer – 3 April 2025

   So when you go to replace the pre-filter can be purchased on apecwateroutlet.com (20″ filter) Fi-CBC20-BB or (10″ flilter) Fi-cbc20-bb. The media can not be bought on apecwateroutlet.com it has to be purchased through APEC. Media item number is M-FT-15. I feel like this water softening system is great.
   

6. Susie.S Verified Buyer – 6 June 2025

   I’ve been using it for 3 months, but the more I use it, the more I regret to buy it.
   I live in new construction area(only 3-month-old house). It’s hard to find anyone in my neighbors who gets this salt free water softener, but me.
   Now,I get to know why.
   It leaves a lot of hard water stains.
   I still need to scrub to clean spots on my shower glass wall and door.All my faucets and my kitchen sink(it’s grey)are needed to wipe as soon as possible to avoid getting white spots. I’m so doubt it really works as a water softener.
   It just a water softener alternative and I spent over $2,100(purchase +installation) for what!
   

7. Arthur F. Reuter Verified Buyer – 13 June 2025

   The claim is “The system conditions water without slimy feeling and offers much easier clean-up of hard water spots on cars, windows and dishes.” complete BS. It does not reduce the water hardness in any way. Any salt free water “conditioner” is just a scam. What a waist of money. I’m just going to take is off and throw it away. (Update, the manufacturer saw this review then got in contact with me and offered a full refund if I return the item, I gladly took the offer and they followed through with the refund, they are an honest company).